ForwardCase Method

Reject-forward the Case from one queue to another. This overload takes a set of required parameters for the API.

Reject-forward the Case from one queue to another.

Overload List

Overload	Description
ForwardCase(String,String)	Reject-forward the Case from one queue to another. This overload takes a set of required parameters for the API.
ForwardCase(ForwardCaseSetup)	Reject-forward the Case from one queue to another. This overload takes a setup object.
ForwardCase(ForwardCaseSetup,IDbTransaction)	Reject-forward the Case from one queue to another. This overload takes a setup object and a database transaction.

Remarks

The Case must be in open condition, and not currently dispatched to a queue.

Requirements

Platforms: Windows 98, Windows NT 4.0, Windows Millennium Edition, Windows 2000, Windows XP Home Edition, Windows XP Professional, Windows Server family

Reference

SupportToolkit Class
SupportToolkit Members
ForwardCaseSetup Class