Dovetail RuleManager Documentation

What's New - Version 3.2.4

Rulemanager can now detect specific errors while sending an email. These errors can be identified by error codes or fragments of error messages returned by email providers. If such an error is detected, the time bomb for this send email action will be rescheduled to the far future (1/1/2999) in order to avoid retry attempts and to allow for investigation into the root cause. A new config file EmailNotDeliveredErrorMessageIndicators.config has been added to define which errors belong to this category.
As an example, if attempting to send to an invalid email address, such as first.last.@company.com, that will fail. This type of email failure should not retry (as it will never succeed), and it shouldn't cause Rulemanager to shut down. Refer to the Email settings section for additional details.

If a business rule has repetitive action(s) and it gets inactivated while there are still remaining action repetitions there will no longer be a NullReferenceException error logged and the action's escalation time will be forwarded to the far future.

Stop the Dovetail Rulemanager Windows service. Be sure to close the Windows Services application window after doing so.
Backup any Rulemanager files that you have previously modified (such as FChoice.RuleManager.WindowsService.exe.config, other .config files, or custom property extension DLLs)
Un-install the old version of Rulemanager (using Control Panel - Add/Remove Programs).
Install the new version of Rulemanager
Merge any of your existing changes with updated files, then copy the merged files back into the Rulemanager directory. This includes any changes to FChoice.RuleManager.WindowsService.exe.config.
Start the Rulemanager service