Configuration

Configuration for the Communications extension is done through the communicationsExtension.config file in Dovetail Carrier.

Communications Extension Configuration Reference

Attribute

Required

Default

Description

CommunicationsExtensionSettings.EmailAccountUserName

Yes

N/A

Username of the email account from which the Communications extension should create communications and dialogues.

CommunicationsExtensionSettings.ChannelDesignation

Yes

N/A

Name of Clarify channel defined for incoming email messages.

For more Dovetail Carrier wide configuration settings look at Service Configuration

See Also

Communications Extension

Workflow

Message Producers

Message Subscribers

Business Rules

Next

Workflow

Configuration