Freeform Case Create Failure

Available XML Data for the FreeformCaseCreateFailure and FreeformCaseCreateSuccess Templates:

XPath

Description

//caseCreateStatus/@wasSuccess

Was the Case Creation succesful? True of False.

//messageID

Unique email identifier.

//contactEmail

The email address of the sender of the email.

//caseID/@available

Is there a Case ID number available? True of False.

//caseID

Case ID number.

//errorMessage/@available

Is there an error message available? True of False.

//errorMessage

Error Message.

/caseCreateStatus/exceptionDetails/

Exception Information. View exception XML Data

See Also

Templates Shipped with Dovetail Email Agent

Admin General Error

API Result

Contact Validation Failure

EEORS Bad Address Reply

Exceptions

FreeForm Cant Get Contact

Freeform Case Create Success

Freeform Case Notes Failure

Freeform Case Notes Success

Freeform Subcase Notes Failure

Freeform Subcase Notes Success

Freeform Wont Create Contact

Freeform Wont Create Case

Freeform Wont Log Note

Help Basic

Help Tag

Help Tag Not Found

Next

Example

Freeform Case Create Failure