Templates Shipped with Dovetail Email Agent

Template

Mode

Description

AdminGeneralError.xslt

Both

If a general Dovetail Email Agent error occurs, this template is used to send an administrator detailed information about the error.

ApiResult.xslt

API Invoke

Returns the result of the API call - success of failure.

EeorsBadAddressReply.xslt

eeoredirect

Some recipients were invalid when sending a message from EEO.

FreeformCantGetContact.xslt

Freeform

Creating a new contact failed.

FreeformCaseCreateFailure.xslt

Freeform

Creating a new case failed.

FreeformCaseCreateSuccess.xslt

Freeform

Creating a new case was successful. Includes the case ID number.

FreeformCaseNotesFailure.xslt

Freeform

Logging Notes to an existing case failed.

FreeformCaseNotesSuccess.xslt

Freeform

Logging Notes to an existing case was successful.

FreeformSubcaseNotesFailure.xslt

Freeform

Logging Notes to an existing subcase failed.

FreeformSubcaseNotesSuccess.xslt

Freeform

Logging Notes to an existing subcase was successful.

FreeformContactValidationFailure.xslt

Freeform

The contact did not pass the custom validation required to create a new case.

FreeformWontCreateCase.xslt

Freeform

The user isn't allowed to create a case due to a configuration setting.

FreeformWontLogNote.xslt

Freeform

The user isn't allowed to log notes to a case due to a configuration setting.

HelpBasic.xslt

API Invoke

Lists all the available API tags that are active.

HelpTag.xslt

API Invoke

For a single API tag, lists all of the required and optional subtags.

HelpTagNotFound.xslt

API Invoke

Informs the sender that the tag they asked for help on is invalid or inactive.

See Also

Email Template Customization Guide

Available XML Data

Next

Admin General Error

Templates Shipped with Dovetail Email Agent