Amdocs Rulemanager

Dovetail RuleManager

On Oracle databse systems, property names (table_prop_name.prop_name) are case sensitive.
This allows seemingly duplicate property names to be defined, which can lead to confusion.
For example, for the subcase object (obj_type = 24), two different properties can be defined:

• Site Name
• site name

This can lead to confusion as to which one is actually being evaluated.

Property names are treated as case insensitive. RuleManager will use the first one it finds in the database, regardless of the case of the property name.
For example, for the subcase object (obj_type = 24), two different properties can be defined:

• site name
• Site Name

RuleManager will use the first one it finds in the database.

See Also

Specific Differences

Action Calendars

Condition Evaluation

Email from Address

Process Manager

Email Attachments

Rule Properties that traverse a MTM or OTM relation

focus:path:field notation in email templates

Next

Condition Evaluation