Contents

 
Expand Introduction
Expand What’s New
Expand Installation Guide
Collapse Configuration
   Expand Service Configuration
   Expand Dovetail Email Agent Configuration
    Logging Configuration
   Collapse API Tags and Subtags Configuration
       API Tags XML
       Example XML
      Expand Dovetail Email Agent API Tag XML Structure
 Custom Contact Validation
Expand Email Template Customization Guide
Expand Using Custom Case ID Numbering Schemes
Expand Example Emails
 Copyright Notice and Trademarks
 Index