Contents

 
Expand Introduction
Expand What’s New
Expand Installation Guide
Collapse Configuration
   Expand Service Configuration
   Collapse Dovetail Email Agent Configuration
       Configuration Parameters Introduction
       Dovetail Email Agent Configuration Parameters Reference
       caseCreateExtraFields, logCaseEmailInExtraFields, and logSubcaseEmailInExtraFields Schema
       ignoreList Schema
       Email Tracking
    Logging Configuration
   Expand API Tags and Subtags Configuration
 Custom Contact Validation
Expand Email Template Customization Guide
Expand Using Custom Case ID Numbering Schemes
Expand Example Emails
 Copyright Notice and Trademarks
 Index