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Recent Knowledge Base Articles

  • An improperly formatted email template can cause outgoing emails to not be sent by Rulemanager

  • AutoDest Example

  • Seeker: log4j Vulnerability Details

  • NO EXPUNGE failed error when Carrier tries to delete an email from the mail server

  • How to use an Empty String as a business rule condition

  • How to disable, remove or filter log messages of a certain type in log4net

  • Exago reports: An error has occurred that is preventing completion of this request.

  • What happens if a Carrier CallToolkit API message fails

  • Carrier: sending an administrative email fails when trying to use multiple email addresses

  • Seeker web application returns 404 error

  • Clarify / Dovetail Webinars

  • Dovetail Agent - Business Rule - Why is a Start or Cancel event colored red?

  • CreateEmployee API throws error: (10041) No username and/or password could be found in the connection string.

  • Throttling of the MsGraph API with Carrier and Rulemanager

  • SMTP throttling when using Office 365 with Carrier and Rulemanager

  • Debugging POP3 / IMAP / SMTP connectivity

  • Dovetail Selfservice home page content for Clarify

  • MassTransit.ServiceBus warning: Access to the registry key 'Global' is denied when creating Performance Counters

  • Rulemanager fails to start. Error: Host is invalid

  • How to enable parent-child cases functionality in Dovetail Agent

  • Rulemanager fails to send email as someone else when sending via the Microsoft Graph API

  • Auto-Destination Rules

  • Error while performing a FillDataSet database command: System.ArgumentNullException: Value cannot be null.

  • Incorrect values are beging generated by numbering schemes

  • SSL Certificate Check Fails For RubyGems