The Dovetail for Clarify newsletter, Dovetail Happenings, is a valuable monthly email that will keep you informed of Dovetail product and team updates and give you great product usage pointers.
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Dovetail Newsletters
2018

What's New in Dovetail Agent 19, The Right to Be Forgotten, Modernize Clarify

Modernize with Dovetail, Quickly Test Dovetail Carrier Messages,Successful Migration is our Standard
2017

Business Rule Usage Reports, Parent-Child Cases Extension, Calculated Data in Query Results, and more

Dovetail Agent Themes, What's New in Selfservice 3.0, New Webhooks Extension, Action Items, and more

Improving Customer Experience, How Important is Great Customer Support?, Power User Features

Agent 14, Business Calendars and Holidays, Automated Workflow Processes
2016

Agent 13, Query Anything, Customer Success with Dovetail Carier

Including a Solution in a Log Email, Replacing Custom Scripts with the SDK Toolkit Extension

Agent 12, Pro Tips, CR Transitions, Successful Migration and Modernization is our Standard
2015
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