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Solution #633 - HTTP Error 403.14 - Forbidden trying to access Dovetail Admin or Dovetail Agent 4.x application

3/5/2014 (11 years ago)
Clarify
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3/5/2014 (11 years ago)
Windows (Any)
Any

Applies to:

  • Dovetail Admin
  • Dovetail Agent 4.x

Trying to navigate to the admin or agent application using a URL like:
http://server/admin

can result in a 403 error like so:

HTTP Error 403.14 - Forbidden
The Web server is configured to not list the contents of this directory.Most likely causes:
A default document is not configured for the requested URL, and directory browsing is not enabled on the server.
Things you can try:
If you do not want to enable directory browsing, ensure that a default document is configured and that the file exists.
Enable directory browsing using IIS Manager.
Open IIS Manager.
In the Features view, double-click Directory Browsing.
On the Directory Browsing page, in the Actions pane, click Enable.
Verify that the configuration/system.webServer/directoryBrowse@enabled attribute is set to true in the site or application configuration file.
Detailed Error Information:
Module DirectoryListingModule
Notification ExecuteRequestHandler
Handler StaticFile
Error Code 0x00000000
Requested URL http://localhost:80/admin/
Physical Path C:\dovetail-admin\pages\
Logon Method Anonymous
Logon User Anonymous
Request Tracing Directory C:\inetpub\logs\FailedReqLogFiles

Resolution 11 years ago

This can happen if there is not a default document specified for the application.
In IIS Manager, click on the application (agent or admin).
Click on the Default Document feature
On the right side, under Actions, click on Add.
Type in a name of: default.asp
Click on OK
Refresh your browser.

http://server/admin will redirect to http://server/admin/default.asp which will redirect to http://server/admin/login/login.asp
You should now see the application login page.

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