Flexible Case ID Number Scheme Handling

Dovetail Email Agent can support a wide range of custom case ID numbering schemes. For more information on adapting Dovetail Email Agent to properly process your custom case ID scheme, see the section on using custom case ID number schemes with Dovetail Email Agent.

See Also

Features

Runs as a Windows Service

Secure

POP3 and SMTP-based

Customizable Outgoing Email Templates

Enhanced Logging and Auditing

Unicode Support

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Enhanced Logging and Auditing

Flexible Case ID Number Scheme Handling