Secure

Dovetail Email Agent was designed with security as a top priority. It will run with very few privileges and is designed to run as the 'Network Service' user on XP and later as recommended by Microsoft for services such as Dovetail Email Agent. In fact, on Windows XP and later, Dovetail Email Agent doesn't even have the privileges to write log files unless specifically granted by the administrator of the computer.

For more information about security considerations when using Dovetail Email Agent, see the Security Considerations section.

See Also

Features

Runs as a Windows Service

POP3 and SMTP-based

Customizable Outgoing Email Templates

Flexible Case ID Number Scheme Handling

Enhanced Logging and Auditing

Unicode Support

Next

POP3 and SMTP-based

Secure