Contents

 
Collapse Introduction
   Expand Overview
   Collapse Features
       Runs as a Windows Service
       Secure
       POP3 and SMTP-based
       Customizable Outgoing Email Templates
       Flexible Case ID Number Scheme Handling
       Enhanced Logging and Auditing
       Unicode Support
    Getting Help
Expand What’s New
Expand Installation Guide
Expand Configuration
 Custom Contact Validation
Expand Email Template Customization Guide
Expand Using Custom Case ID Numbering Schemes
Expand Example Emails
 Copyright Notice and Trademarks
 Index