Contents

Introduction  Upgrade Guide and New Features  Installation Guide     Before You Begin     Installing Dovetail Agent        Install the Dovetail SDK        Update the Clarify Schema        Add the Database Trigger        Add the fc_wip_q_counts Stored Procedure        Set Configuration Items        Import Data Files        Set Up Web Privclasses        Configure the Web Server           IIS6           IIS7           Set IIS Configuration and Permissions for Remote File Attachments        Edit the fc.env File        Modify the global.asa File        Optional - Install ASP File Upload component        Optional - Set Up Search        Optional - Set Up Full Text Search (FTS) Client Software        Optional - Set Up Flashes Anywhere        Optional - Set Up Attachments Anywhere        Optional - Set Up Zip Codes        Optional - Add Indexes for the Integrated Notifier     Recommended Internet Explorer Settings     Optional: Install Redemption Library     Customizing Dovetail Agent  Administrative Concerns  Altered Functionality  New Functionality  Copyright Notice and Trademarks  Index