Contents

Introduction  Upgrade Guide and New Features  Installation Guide     Before You Begin     Installing Dovetail Agent        Install the Dovetail SDK        Update the Clarify Schema        Add the Database Trigger        Add the fc_wip_q_counts Stored Procedure        Set Configuration Items        Import Data Files        Set Up Web Privclasses        Configure the Web Server        Edit the fc.env File        Modify the global.asa File        Optional - Install ASP File Upload component        Optional - Set Up Search        Optional - Set Up Full Text Search (FTS) Client Software        Optional - Set Up Flashes Anywhere        Optional - Set Up Attachments Anywhere        Optional - Set Up Zip Codes           Purchasing Zip Code Data           Loading Zip Code Data           Creating a Mapping File        Optional - Add Indexes for the Integrated Notifier     Recommended Internet Explorer Settings     Optional: Install Redemption Library     Customizing Dovetail Agent  Administrative Concerns  Altered Functionality  New Functionality  Copyright Notice and Trademarks  Index