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Browsing Solutions For Dovetail Agent

  • How many licenses are in use at a certain time in Dovetail Agent?

  • Customization Example: Using additional fields with model map

  • How to use an Empty String as a business rule condition

  • Agent Page Loads But No Data Is Shown

  • Advanced Logging options within the Dovetail suite

  • Refreshing Dovetail SDK Caches

  • Installing Dovetail Classic ASP Web Applications on IIS7

  • Quick start guide for setting up logging for Dovetail Agent and Dovetail Admin.

  • Automation Server Can't Create Object error when creating fcSDK objects via COM in a Classic ASP web application due to a Windows Update (July 2018 timeframe)

  • Installing Dovetail Applications on Windows Server Core

  • How to create a markdown link for a URL that contains a space

  • Blank console for some Agent users upon log in.

  • How to use Workgroups and Workgroup Attributes in Dovetail Agent

  • npm install errors referencing node-gyp and microtime when building Agent

  • webpack error when building Agent: The provided value is not an absolute path!

  • fcclient: how to have biz rule messages include a URL that can pop a page

  • Application Status Codes are actually Application Lists

  • How to migrate Dovetail Task Manager data from one database to another

  • Invalid column name 'id_number' error when running a custom query in Agent 13

  • How to enable Modify as a business rule event for cases

  • How to have a business rule fire when a Change Contact activity occurs on a Case

  • How to create business rules for custom objects

  • Web application pool shutdowns, user observes Error 503 - Service unavailable

  • Grant permission for Dovetail Agent application user to change passwords

  • Details on caching of static content (such as JS and CSS) within Dovetail Agent

  • application slow due to invalid smtp logging configuration

  • How to save a case to a PDF file?

  • Dovetail SDK warning message: Maximum rows exceeded for a query

  • Popup windows in DovetailAgent and DovetailAdmin shows the location URL in the title bar in IE7

  • Adding an attachment to a Case results in CreateObject error

  • case history not being updated via classic client

  • An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

  • Platform Guide: List of supported platforms and versions

  • (5003) Couldn't load FC.ENV file System.IO.IOException: The device is not ready.

  • Dovetail Agent main content area is blank

  • Missing Nugets: Could not find nugets

  • Error building Agent - Error Executing DownloadMissingNugets

  • Log file shows errors: Duplicate FC String name key

  • All Dovetail web app users connected to a web server are logged out at once.

  • 404.3 or 403 errors serving up .woff and .svg font files

  • Dovetail Agent pages display JSON instead of expected page in Internet Explorer

  • Standard Log Email window opens instead of EEO Email

  • Search stopped working for Agent 4

  • Missing Nugets: Could not find nugets

  • When viewing a date-only field (without the time), the day may show as one day before or after the date expected.

  • Search results do not link to the correct page.

  • Agent build process fails while creating styles.css

  • Cannot download file attachments with certain file extensions

  • How to add additional languages to the spellcheck component in Dovetail Agent 4.

  • Why does my Agent query's filter not affect the X tab's count?

  • Agent is always showing HTTP Error 500.19 - Internal Server Error

  • error: The value for the 'compilerVersion' attribute must be 'v4.0' or later

  • Trends and Trend reports within Dovetail Agent 4.x

  • How to create an auto-destination rule that uses the current date as part of the condition

  • Agent 5 source code rake fails on unit tests

  • Subject text not populating for Emails created using EEO

  • Error on Dovetail Agent console: There was a server error trying to do this operation (500); Error converting data type varchar to numeric.

  • HTTP Error 403.14 - Forbidden trying to access Dovetail Admin or Dovetail Agent 4.x application

  • How to use the Oracle Data Provider for .NET (ODP.NET) provider with COM-based apps

  • List of search domains not populating on search page

  • Popup message when a form is submitted: The information on this page has been changed.

  • Dovetail web application takes a long time to log out

  • Outlook emails stuck in Outbox

  • Not Found ( 404 ) error due to UrlScan

  • Adding queueable objects to fcClient

  • Oracle connection issues - BOLT, FCFL, fcClient, fcAdmin

  • Running Dovetail Classic ASP Web Applications on Vista or Windows Server 2008 64-bit with IIS 7

  • Error received trying to copy a full string field in Dovetail Agent 4.3

  • Date columns in query results in Dovetail Agent 4.4 do not sort correctly.

  • Duplicate cases being created in Dovetail Agent

  • Can I use Office 2010 with EEO?

  • Could not find stored procedure 'fc_new_oid'

  • Unable to load DLL 'fc_crypt2' error on 64-bit operating systems

  • Information on web page caching (in DovetailAgent and Internet Explorer)

  • Installing Dovetail Admin or Dovetail Agent on Windows 2003 Server

  • How many processors should my Dovetail application server have?

  • HTTP Error 500.19 logging into Agent or Admin

  • Access is denied error. msxml3.dll error '80070005'

  • How to block potentially dangerous querystrings using an IIS http module

  • How can I set cookies to be HttpOnly?

  • Clarify views that use non-ANSI join operators will fail in SQL Server 2008

  • Update cache errors

  • Using Dovetail Software products with 32bit Oracle drivers can cause ORA-12154 error

  • Error initializing CacheManager and LicenseManager: This constraint cannot be enabled as not all values have corresponding parent values.

  • Error: "ASP 0196 Cannot launch out of process component" while sending e-mail by Enhanced Email Out (EEO)

  • Where is the console refresh rate stored?

  • How is Javascript SpellCheck licensed for Dovetail Agent?

  • Attachment can't open if file has no extension

  • ADO Connection not working after upgrade to SQL Server 2008

  • Information on use of Oracle 11 Database Instant Client

  • How to configure timeout for in-memory in Dovetail SDK sessions

  • Adding an attachment to a case in Dovetail Agent results in Unable to save file error.

  • Can I avoid rebooting after uninstalling Dovetail SDK?

  • Date Formats are showing incorrectly for remote user

  • Support for Internet Explorer 7 (IE7)

  • Recommendation: Do not use the system administrator database users as the Dovetail SDK application user.

  • The Session_OnEnd() event is not raised in ASP Web applications as expected after you install Windows Server 2003 with Service Pack 2

  • Password validation failed. The password for the user is too recent to change.

  • Why are some columns blank for some objects in the console wipbin and queue listings?

  • Error changing a password to a string starting with non letter characters

  • Some foreign characters are not recorded when performing a Log Email using EEO

  • Skype add-on can cause Internet Explorer to crash when using Dovetail Agent

  • Is the create_case_objid_list API obsolete, or just not documented?

  • What shortcuts are defined in Dovetail Agent?

  • How do I set all users notifier to off using a SQL Script?

  • DovetailAgent error: The system cannot locate the resource specified in search_utility.asp

  • Logs are not appearing for web applications.

  • Cases pages time-out when opening, seeing really slow performance on specific pages

  • What is the Public checkbox for on a Solution?

  • Requiring that a web applicaton in IIS only use secure (SSL) communications.

  • How to migrate fc_query information from one data base to another data base

  • Getting BOLT running when set up in IIS on a Windows Server 2003 machine

  • Requests for static files return 404 error (IIS 6.0)

  • Avoid unhelpful HTTP 500 - Internal server errors in your browser

  • IE crashes, or Windows blue-screen of death

  • Sql Server connectivity issues

  • fcClient: Notifications when license limits are near

  • Can I use Office 2007 with EEO?

  • error: SQL Server does not exist or access denied.

  • HTTP Error 403 - Forbidden error using fcClient

  • How to set the default TimeZone in Clarify

  • Permission denied when using an attachment directory over a Windows UNC file share

  • Oracle 9i from ASP issue

  • How to display a multi-level user-defined drop-down list in a web app such as fcClient

  • Asp page blocking issue

  • Count does not display with large number of wipbins or queues in Oracle 7

  • Recommended performance counters for monitoring web applications

  • Application pool setup

  • Customize the tabs and tab headers