Dovetail Agent supports Full Text Search (FTS).
The FTS page can be accessed in three ways:
FTS works in much the same way as it does in the Clarify Classic Client. The few differences are described in this section.
Altered Functionality
Case Screen
Console
Contacts
Contracts
CR Ownership
Dovetail Logistics
Interaction Form
Linking Solutions to Cases
Login Form
My Commitments Form
Notifier Form
Parent-Child Cases
Privclasses
Resource Configurations
Select and Query Forms
Site Configuration Management
Setting Up FTS
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