Configuration
Configuration for the Communications extension is done through the communicationsExtension.config file in Dovetail Carrier.
Communications Extension Configuration Reference
| Attribute | Required? | Default | Description |
|---|---|---|---|
| CommunicationsExtensionSettings. EmailAccountUserName |
Yes | N/A | Username of the email account from which the Communications extension should create communications and dialogues. |
| CommunicationsExtensionSettings. ChannelDesignation |
Yes | N/A | Name of Clarify channel defined for incoming email messages. |
For more Dovetail Carrier wide configuration settings look at Service Configuration.