Dovetail Carrier Documentation

What's New - Version 3.1.4

Issue: When an email attachment's name ends with a large number, and a duplicate file name has been found, a next available name is to be calculated, which may cause an error of "Value was either too large or too small for an Int32". As a result the email would not be logged to the case and the attachment would not be saved.
Fix: The new file name would be appended with "-1" to indicate this is the first duplicate.

Stop the Carrier Windows service. Be sure to close the Windows Services application window after doing so.
Backup any Carrier files that you have previously modified (such as .spark files, .config files, or custom extensions)
Un-install the old version of Carrier
Install the new version of Carrier
Merge any of your existing changes with updated files, then copy the merged files back into the carrierservice directory.
The following are files modified in this version that will need to be merged with your customizations:
- DovetailCarrierService.exe.config (assembly binding changes)
Start the Carrier service