Contents

 
Expand Introduction
Expand Upgrade Guide and New Features
Expand Installation Guide
Expand Administrative Concerns
Collapse Altered Functionality
    Case Screen
   Collapse Console
       Console Panes
       Console Auto-Refresh
       Console Drag-and-Drop
       Custom Columns
    Contacts
    Contracts
    CR Ownership
   Expand Dovetail Logistics
   Expand Full Text Search
   Expand Interaction Form
    Linking Solutions to Cases
    Login Form
   Expand My Commitments Form
   Expand Notifier Form
   Expand Parent-Child Cases
    Privclasses
    Resource Configurations
   Expand Select and Query Forms
   Expand Site Configuration Management
Expand New Functionality
 Copyright Notice and Trademarks
 Index